Invoices sent. Follow-up taken care of.
Following up invoices is work that returns every week and always gets left behind. Duehello is software from our team that takes over that follow-up and only hands the exceptions to a person.
- Our own product
- Duehello
- Product
- Invoice follow-up
- For
- Businesses that invoice other businesses
- Type
- Software
Duehello
Duehello is B2B software from Vorlyo for businesses that want their invoices followed up. The software takes over recurring follow-up work, so you do not have to chase every outstanding invoice yourself.
Duehello is made for businesses that invoice other businesses and have no team chasing payments all day. The software does the predictable part; the team keeps time for the customer who really needs contact.
What stood in the way.
Sending an invoice is only the beginning. You then need to track what remains outstanding, when a reminder is due and which customer has already replied. When that work is spread across emails and spreadsheets, every next step requires attention again.
Who was chasing which invoice? Had the reminder gone out? Had the customer already replied in another email? Without one overview it depends on who remembers, and that is exactly the work that gets left in a busy week.
What Duehello does.
One workspace for everything that happens after an invoice goes out.
One overview
Every open invoice with its status and next step, in one list.
Follow-up rules
Set per customer or invoice type when a reminder goes out and in what tone.
Reminders that send themselves
According to the set rules, without anyone keeping a list.
Exceptions to the front
A disputed invoice or a customer who replies goes to a person instead of into another reminder.
Personal where it counts
The team sees which customers need a call and has the time for it.
Traceable
Every reminder and reply sits with the invoice, so everyone knows what already happened.
Follow-up that runs by itself.
Outstanding invoices, reminders and the next action come together in one workspace. Duehello follows up invoices according to configured rules and flags exceptions for attention. Routine work runs by itself, while personal contact remains possible when needed.
How an invoice runs now
- 1Sent The invoice enters the overview with its due date and the rules that apply.
- 2Reminded If unpaid, a reminder goes out on its own at the agreed moment.
- 3Flagged If the customer replies or something is off, the invoice goes to the team.
- 4Closed Paid or resolved, with the full history attached.
What it delivered
- 01Outstanding invoices are followed up automatically, without manual work
- 02Always clear what is outstanding and what the next step is
- 03Reminders go out on time, even in a busy week
- 04Time for the customers who really need a conversation
How it came about.
From a recurring frustration to software that takes over the work.
- 1 Mapping the workWhich steps keep recurring after an invoice and where it goes wrong.
- 2 Designing the rulesWhen a reminder makes sense, and when a person should look instead.
- 3 DesignA calm workspace where the next action is always on top.
- 4 BuildThe overview, follow-up rules and reminders as one whole.
- 5 UpdatesAs our own product we keep improving it with what users show us.
See it in your own business.
Start with a short intake. Then we schedule a call to show the software with your services, team and way of working.
WhatsAppinfo@vorlyo.com Let clients book and pay for classes online, without phone calls or loose lists.
- Live class schedule
- Online booking and payment
- Reminders for your clients
- Website with booking built in