Hotel Aadam Wilhelmina
Online check-in, even at two in the morning.
- Project
- Hotel Aadam Wilhelmina
- Expertise
- Custom software
- Type
- Software case
The business
Hotel Aadam Wilhelmina
Hotel Aadam Wilhelmina, boutique hotel in Amsterdam with many international guests.
The challenge
What stood in the way.
Many international guests arrived late in the evening, often after reception closed. This caused daily frustration: guests stood at a locked door, staff got called at night, and the check-in process was chaotic. It cost the hotel reviews and money in night-shift staff.
Our contribution
What we brought together.
Vorlyo built a fully automated late check-in flow. Guests receive a personal check-in link 24 hours before arrival, complete secure identity verification, and get a temporary room PIN. Reception has a live dashboard for overview and control. All in 6 languages, paperless and GDPR-compliant.
Results
- 01
85% of late arrivals check themselves in
- 02
−70% night-time workload for reception
- 03
+0.4 stars on the Booking.com arrival rating
- 04
Significantly lower night-shift staff costs
Ready for the next step?
Tell us where you want to go. We will help you find the way.
No obligation · Fixed scope, timeline and price after intake