A full calendar starts with easy booking.
A barbershop in Almere with loyal customers and busy chairs, but a calendar run over the phone. Now customers book online with their own barber, get a review request after their appointment and the team runs the calendar itself, with a website that gets found in Almere.
- Client
- L'Artiste Barbershop
- Product
- Salon software
- Industry
- Barbershop
- Type
- Software
L'Artiste Barbershop
L'Artiste Barbershop, an established barbershop in Almere with a loyal clientele and growth ambition.
Cuts, fades and beard care, by barbers who each have their own regulars. The atmosphere in the shop is its strength: customers come back for their barber, not just for a haircut.
What stood in the way.
The shop did well offline, but had little online visibility. Customers called for appointments, no-shows climbed to 18%, and new customers in Almere barely found the shop via Google.
Every appointment meant a phone call, often with a customer in the chair. Anyone wanting to book in the evening had to try again the next day. And a forgotten appointment left a gap in the calendar that nobody could fill.
What the software does.
Booking, calendar and website as one whole, so a customer gets from search to chair without a phone call.
Booking per barber
Customers choose their own barber, the treatment and a free slot, also outside opening hours.
Confirmation and reminder
Automatically by text and email, with a link to reschedule, so an appointment is no longer forgotten.
Review request after the visit
After every appointment the customer automatically gets a review request. That grows the number of Google reviews, and with it the new customers.
A calendar for the team
Each barber sees their own day; the owner sees every chair in one overview.
Revenue insight
Per day and per barber, without loose lists or sums afterwards.
Found in Almere
A fast website with pages per treatment, using the words people in Almere search for a barber with.
The calendar fills itself.
L'Artiste runs on Vorlyo’s salon software: online booking per barber, automatic confirmations and reminders by text and email, a review request after every appointment and a dashboard for the team with a calendar overview and revenue insight. Around it sits a fast website that is easy to find in Almere.
How a customer books now
- 1Find Searches for a barber in Almere and lands straight on the right treatment.
- 2Choose Barber, treatment and time, in a few taps on the phone.
- 3Confirm Gets a confirmation right away and a reminder just before the appointment.
- 4In the chair The appointment is already in the barber’s calendar, without anyone having to call.
- 5Review After the visit the software asks for a review, which the customer leaves on Google in one tap.
What it delivered
- 013× more online bookings in 3 months, and more reviews on Google through a review request after every appointment
- 02No-shows from about 18% to under 7%
- 03+40% organic traffic from Almere and surroundings
- 0410 hours a week less time on phone appointments
How it went live.
From a first talk in the shop to a calendar that fills itself.
- 1 Getting to know the shopSeeing how appointments ran, what the barbers need and where customers dropped off.
- 2 The websiteThe shop’s look carried into the site: dark, sharp and with images from the shop itself.
- 3 SetupTreatments, times and each barber’s calendar set up the way the shop works.
- 4 LiveTested with the team, with the booking link everywhere customers find the shop.
- 5 After launchWe keep an eye on the results and improve where it can be better.
See it in your own business.
Start with a short intake. Then we schedule a call to show the software with your services, team and way of working.
WhatsAppinfo@vorlyo.com Let clients book and pay for classes online, without phone calls or loose lists.
- Live class schedule
- Online booking and payment
- Reminders for your clients
- Website with booking built in